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QUERIES. Here you may consult about:
Guidance/Complaints: Guidance to the user/subscriber with respect to their rights and obligations as users of telecommunications public services, the complaint procedure, among others.
President of OSIPTEL
Library
Suggestions
If you wish to file any complaint about your billing, quality or any problem related to the provision of a telecommunications public service, we recommend that you to visit the “Guidance to Users” section or to write to the following e-mail usuarios@osiptel.gob.pe
COMPLAINTS. Here you may express your dissatisfaction in relation to the services provided by OSIPTEL OSIPTEL
REQUEST FOR ACCESS TO PUBLIC INFORMATION. Here you may fill this form to request public information to OSIPTEL's corresponding Office.
Some links might be in Spanish