Its general objective is to regulate, standardize, supervise and inspect within the scope of its competence, the development of the telecommunications public services market and the conduct of the operating companies with the other companies and the users; guaranteeing the quality and efficiency of the service; regulating rate balance and providing the market with an efficient use of telecommunications public services.
To increase competition in the telecommunications markets.
To improve user satisfaction with telecommunications services.
To improve institutional management while striving for excellence levels.