OSIPTEL, since the beginning of its activities, sought to develop a work methodology that would allow it to guarantee the greatest transparency in the regulatory decision-making. Hence, it included as part of its normative framework the following work mechanisms:
Obligation to pre-publish any general standard
It has allowed to know the opinion of the operating companies and also to know the problems that face the users of the services.
Public Hearing
A procedure used for the interested parties and the public in general to interact and give their opinion about those standards which affect the public interest.
Reconciliation mechanisms among the interested parties for the resolution of disputes
It has allowed the disputes submitted to OSIPTEL to be resolved by agreement between the parties through reconciliation.
Creation of ad hoc collegiate bodies
For the resolution of disputes among companies providing telecommunications public services.
Other activities
Such as conducting Seminars, preparing Publications and allowing the public to access OSIPTEL's Information and Documentation Services.